Privacy Policy

This Privacy Policy explains how Blakcore LLC (“Blakcore,” “we,” “us,” or “our”) collects, uses, and safeguards information in connection with LodestarIQ, our portfolio compliance intelligence platform for Florida condominium and co-op management firms (the “Service”). By using the Service or submitting a pilot assessment, you agree to the practices described here.

We collect information you provide directly to us, including:

• Contact details — your name, company or firm name, work email address, and phone number.
• Professional profile — your role, the counties you operate in, portfolio size, and number of buildings managed.
• Compliance information — details you share about milestone inspections, SIRS, reserve studies, deadlines, tracking methods, and related concerns.
• Pilot preferences — your interest in pilot testing, timing, budget expectations, and any free-text feedback you choose to provide.

We use the information we collect to:

• Evaluate and respond to your pilot assessment request;
• Generate your compliance readiness review;
• Contact you about the pilot program, scheduling, and product updates;
• Understand how management firms handle compliance requirements; and
• Operate, maintain, and improve the Service.

We do not sell your personal information. We share it only with service providers who help us operate the Service, and only as needed to perform their functions on our behalf. These include:

• Cloud hosting and database — our backend infrastructure provider securely stores the information you submit.
• Email — email services we use to communicate with you about the pilot program and your request.

We may also disclose information if required by law, or to protect the rights, property, or safety of Blakcore, our users, or others.

We retain the information you provide for as long as needed to operate the pilot program, respond to your request, and fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your information at any time using the contact details below.

We use reasonable administrative and technical measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may ask us to access, correct, or delete the personal information we hold about you, or opt out of further communications, by emailing us. We will respond within a reasonable timeframe.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be communicated where appropriate.

If you have questions about this Privacy Policy or how we handle your information, contact us at blakcore@blakcore.com.